Racksandcabinets.com Did not resolve request for exchange or refund

Sacramento, California 0 comments
Not resolved

No working phone number and rarely replied to email inquiry regarding desire to exchange unopened boxed furniture item for different color. Online only company.

Pushed us off to Manufacture (leslie Dame) even though they gave us a satisfaction guarantee then want us to pay shipping to us and back plus a 15% restocking fee. These products aren't in stores so they must carry the risk of not seeing product before customer purchase.

Will end up costing me half of original purchase price to change order. Did not directly try to answer our questions and has been almost a month since original order.

Review about: Leslie Dame Dvd Media Cabinet.

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